Shipping policy

Last updated: 9 October 2026

Service scope and receiving inventory

OFLAZ PREP CENTER provides storage, preparation and fulfillment services. Before sending inventory, contact us to confirm the receiving instructions, product acceptance and agreed preparation requirements. Include the reference # 3446 and the warehouse recipient details exactly as shown below. The company correspondence address is not the delivery address for stock.

Preparation and dispatch

The agreed service may include receiving and counting, labelling, packaging, bundling, kitting, pallet preparation and transfer to the selected carrier or fulfillment destination. Turnaround is confirmed for the particular order and depends on the goods, quantities, complete instructions and required materials. Dispatch and carrier transit are separate stages. Marketplace receiving or check-in may take additional time.

Destinations, carriers and costs

Available destinations, carrier services, estimated transit times, tracking and shipping charges are confirmed in the quotation or shipment instructions. We do not promise delivery to every destination. Where applicable, customs declarations, duties, taxes and importer responsibilities must be agreed before dispatch. Delays may result from customs, carrier disruption, missing instructions or marketplace receiving processes. Contact us with the shipment reference if an order is delayed, lost or damaged so that we can investigate and assist.

Restricted and prohibited items

Do not send live animals, human remains, illicit drugs or controlled substances, cannabis, cigarettes or smokeless tobacco, intoxicating liquors, firearms, ammunition, explosives, flammable liquids, hazardous chemicals, unsafe sharp instruments, motor vehicle master keys or locksmithing devices, materials connected to animal fighting, or building construction materials. Other products may be restricted by law, carrier rules or warehouse capability. Ask us about uncertain products before shipping them.

Returns and cancellation

Contact us before arranging an inventory return, collection or transfer. We will confirm the destination, handling instructions and any agreed costs. For cancellation or refund of our services, including after work begins, see our Cancellation and Refund Policy. A merchant's customer purchase return remains subject to that merchant's sales contract and applicable law.

Questions or requests: WhatsApp: +44 7478 427634 or our contact form. Written correspondence can be sent to the company address below.